Job Description
JOB TITLE: Supply Chain Manager DEPARTMENT: Supply Chain
REPORTS TO: Director of Supply Chain
SUMMARY: The Supply Chain Manager will oversee all aspects of warehouse operations, including receiving, inventory control, and outbound shipping. This role demands a visionary leader who not only enhances warehouse processes but also drives fiscal responsibility and a culture of safety and customer focus. The successful candidate will be pivotal in collaborating with cross-functional teams to optimize business processes and integrate future supply chain functions such as North American sourcing and procurement.
Duties And Responsibilities - Oversee and manage multiple warehouse operations, ensuring efficient and effective receiving, storage, and shipping processes.
- Develop and enforce a strong safety culture across all warehouse operations, ensuring compliance with legal and corporate safety standards.
- Foster an environment of high employee engagement through effective leadership, clear communication, and opportunities for professional development.
- Drive customer satisfaction by ensuring that all warehouse operations meet and exceed customer expectations in terms of product availability and delivery timelines.
- Oversee financial aspects of warehouse operations, including budgeting, cost management, and driving profitability to meet organizational goals.
- Develop and maintain a program of continuous inventory control, including cycle counts and maintaining high accuracy levels.
- Work closely with sourcing, procurement, logistics, and other supply chain departments to enhance operational efficiencies and business processes.
- Coordinate with product development and marketing teams to ensure the seamless rollout of new products & programs, managing operational aspects throughout the order-to-cash process.
- Implement and optimize warehousing procedures to improve efficiency and meet organizational targets.
- Engage in strategic planning for the supply chain, integrating upcoming functions like North American sourcing and procurement.
- Supports proper utilization of ERP system (SAP).
- Member of the operations staff, responsible to routinely report on department KPIs along with appropriate analysis and countermeasures where necessary.
- Performs other related duties as assigned by management.
Qualifications - Bachelor’s degree in business administration, Supply Chain/Logistics, or equivalent experience
- 5+ years of supply chain, logistics, or warehouse management experience
- APICS Certified Production Inventory Management (CPIM), Certified Supply Chain Professional (CSCP) a plus.
- Demonstrated leadership skills with experience in managing cross-functional teams and multi-site operations.
- Proficient in ERP systems and inventory management software, with a strong ability to analyze financial data. SAP a plus.
- Commitment to excellence and high standards
- Strategic thinker with meticulous attention to detail and a proactive approach to problem-solving.
- Excellent written and oral communication skills
- Strong organizational, problem-solving, and analytical skills
- Ability to manage priorities and workflow
- Versatility, flexibility, and a willingness to work within constantly changing
priorities with enthusiasm
- Proven leadership and business acumen skills
- Strong interpersonal skills.
- Ability to deal effectively with a diversity of individuals at all organizational levels.
- Good judgement with the ability to make timely and sound decisions
- Ability to understand any and all safety requirements and cautions
- Ability to perform the physical labor necessary
- Ability to effectively communicate with people at all levels and from various backgrounds.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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