Job Description

Salesforce Administrator 

ARC - PA, Inc. – Suwanee, GA (Remote)

About Us:

The Accreditation Review Commission on Education for the Physician Assistant, Inc. (ARC-PA) is a not-for-profit accrediting agency protecting the interests of the public and the physician assistant (PA) profession by defining and ensuring compliance with educational standards for PA programs across the United States. We are in the process of transitioning our internal portal to Salesforce, which is being developed by a third-party vendor. We are looking to add a critical role to our team to maintain the current system during the transition and lead the future administration of our Salesforce platform.

Position Overview:

We are seeking an experienced Salesforce Administrator to manage, configure, and optimize our Salesforce environment. This role requires a proactive approach to customizing Salesforce to meet the organization’s evolving needs, particularly through the ongoing Portal transition. A background in .Net and Azure DevOps is highly desirable, as the successful candidate will need to bridge legacy and future systems during our transition phase.

Responsibilities:

• Administer, configure, and maintain the Salesforce platform, implementing automations (flows), security (permission sets, profiles, etc.), object and field configuration, and page configuration.
• Manage and troubleshoot issues with the customizations, automations, the integrations with 3rd party products (FormAssembly, Conga, Box.com), and Community/Experience platforms. 
• Collaborate with stakeholders to customize Salesforce to align with business requirements
• Develop and maintain Salesforce reports, dashboards, and other system metrics
• Provide end-user support, training, and documentation
• Act as the primary technical liaison with third-party developers and support our Portal transition project
• Conduct quality assurance testing and assist with user acceptance testing during deployment cycles
• Provide ongoing support for our current .Net portal until the Salesforce transition is complete
• Utilize Azure DevOps for deployment management and CI/CD practices, where applicable
  
   

Basic Qualifications:

• Minimum 3-5 years of experience as a Salesforce Administrator
• Strong understanding of Salesforce architecture, data model, security model, and best practices.
• Experience developing enterprise, full lifecycle solutions in an Agile environment
• Strong analytical and problem-solving skills, with keen attention to detail
• Experience in technical documentation creation and maintenance
• Demonstrated ability to handle multiple projects, prioritize effectively, and meet deadlines
• Technical understanding of Apex, Visualforce, and Lightning Web Components within the Salesforce ecosystem.
• Familiarity with web development technologies such as HTML, CSS, JavaScript.
• Comfortable mastery of­ data migration and integration tools, such as Salesforce Data Loader.

  Preferred Skills and Experience:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field
• Salesforce certifications (such as Salesforce Administrator, Platform App Builder, or Advanced Administrator)
• Background in .Net Core, C#, SQL, and experience with relational databases
• Knowledge of Azure DevOps methodologies and familiarity with CI/CD practices
• Experience in data modeling and integration between .Net applications and Salesforce environments
• Strong written and verbal communication skills, with a collaborative approach
• Implementation experience with Salesforce Community/Experience Cloud
  
   

What You'll Bring:
The ideal candidate is both strategic and hands-on, bridging the Salesforce platform's requirements with legacy systems while focusing on continuous improvement. This role is an opportunity to make a lasting impact on ARC-PA’s digital environment by streamlining processes and ensuring the successful deployment of our new system.

Application:
Please send your resume and a cover letter in confidence for immediate consideration. We look forward to welcoming a driven professional to our growing team.

EOE

Job Tags

Similar Jobs