Date: Jan 7, 2025
Location: AUSTIN, TX
DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.
Employee Benefits:
DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.
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Functional Title: FQHC Incubator Program Operations
Job Title: Program Specialist V
Agency: Dept of State Health Services
Department: Community Health Improvement
Posting Number: 1336
Closing Date: 02/06/2025
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Group: TEXAS-B-21
Salary Range: $4,523.16$5,888.50
Shift: Day
Additional Shift:
Telework: Full-Time
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 1100 W 49TH ST (RDM)
Other Locations:
MOS Codes:
16GX,60C0,611X,612X,63G0,641X,712X,86M0,86P0,88A0,88B0,8U000,OS,OSS,PERS,YN,YNS
Brief Job Description:
Under the supervision of the Medical Director of the Community Health Improvement (CHI) Division. The Program Specialist (PS) V will serve as an advanced (senior level) technical assistance for the Federally Qualified Health Clinic (FQHC) Incubator Program within CHI. Will work closely with the team lead of the FQHC Incubator program, Program Specialist (PS) VI. Work involves development of policies, procedures, rules, regulations, and standards related to the program and developing effective instruments for evaluation of contract and grant management processes for the program. Position will coordinate the collection, organization, analysis, and preparation of materials in response to requests for FQHC Incubator program information and reports. Supports CHI mission, goals and objectives. Work is performed under minimal supervision with considerable latitude for the use of initiative and independent judgment and action. To perform these job duties, this position may require working the extra hours needed to meet defined deadlines and support the agency’s mission critical reporting requirements.
Essential Job Functions (EJFs):
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
(40%) Assists the Team Lead in the coordination, implementation, and oversight of contract management and quality monitoring processes for approved applicants to the FQHC incubator program. Collaborates between the program and other DSHS/HHSC contracting and billing entities in contract execution. Conducts monitoring reviews of contract awardees to determine compliance with state and federal regulations and general provisions, and to assess performance of grantees. Analyzes contracting issues to determine trends and assists Team lead in recommending solutions to operational problems.
(20%) Works closely with the Team Lead PS VI, to implement the FQHC Incubator program, reporting to the Medical Director of the CHI Division. Assists Team Lead and CHI Medical Director in creating needed materials for program implementation, including tracking and reports on contract progression and outcomes of projects. Develops project milestones for release of contract funds, and evaluation plans for grantees using agency and stakeholder input. Evaluates submitted applications for approval in conjunction with Contract Management Section (CMS), provides feedback on submitted implementation plans from applicants to ensure they align with project goals and are realistic to the applicant's capacity and timeframe.
(20%) Assists the Team Lead as a subject matter expert for applicants, grantees, communities, agency staff, other governmental agencies and general public, answering questions regarding applications, eligibility requirements, contract requirements, performance milestones and any other aspects of the program. Creates training materials, presentations, and outreach materials on the program when needed.
(15%) Works with the Team Lead to identify critical performance metrics to track for the Incubator Program and develop and maintains a database of those critical elements including (but not limited to) applicants, program goals, federal grant awards, grant review scores, and other pertinent data related to the program. Creates technical reports on outcomes and performance metrics for the program.
(5%) Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. To perform these job duties, this position may require working the extra hours needed to meet defined deadlines and support the agency’s mission critical reporting requirements.
Knowledge, Skills and Abilities (KSAs):
List the knowledge, skills, and abilities critical to performance in this position:
Knowledge of program management processes and techniques.
Knowledge of budget processes, contract administration and monitoring of performance metrics.
Skill in effective communication, problem solving, identifying measures or indicators of program performance.
Skill in managing multiple and competing priorities.
Skill in program evaluation.
Skill in developing logic models and data collection tools.
Skill in leadership, communication, and public speaking.
Skill in developing reports and presentations.
Skill in working collaboratively and cooperatively with diverse groups.
Skill in the use of computers, spreadsheets, databases, and Microsoft Office.
Skill in data analysis.
Skill in competency Word, Teams.
Skill in data collection and database management using Excel.
Ability to prepare reports, develop, evaluate, and interpret policies and procedures.
Ability to coordinate multiple projects, to multi-task, work independently and prioritize workload assignments to meet established deadlines.
Ability to devise solutions to problems.
Ability to research and write comprehensive technical reports.
Ability to develop and evaluate programs, policies, and procedures.
Ability to identify problems, evaluate alternatives, and implement effective solutions.
Ability to develop, implement, and track required deliverables.
Ability to communicate effectively.
Ability to prepare reports and communicate technical information to be understandable to audiences that lack specific technical knowledge.
Ability to maintain effective working relationships with diverse groups and individuals.
Ability to establish goals and objectives.
Ability to make independent and sound technical judgments.
Ability to organize workload, set priorities, and meet deadlines.
Ability to communicate and deal tactfully with health care professionals, inter - agency staff, government officials and the general public.
Registrations, Licensure Requirements or Certifications:
N/A
Initial Screening Criteria:
Graduation from an accredited four-year college or university. Experience and education may be substituted for one another on year for year basis.
Two years of experience in state or federal program administration is preferred.
Two years of experience in creating reports, spreadsheets, and project tracking in Excel or similar software is preferred.
One year of experience in contracting processes, management and supervision of contracts is required.
One year experience working with Federally Qualified Health Centers is preferred.
Additional Information:
IMPORTANT, PLEASE READ THE FOLLOWING INFORMATION PRIOR TO SUBMITTING AN APPLICATION FOR THIS POSITION:
Information on the application must clearly state how the applicant meets initial selection criteria in the Summary of Experience section in order to be interviewed. Resumes will not be accepted in lieu of an application.
Applicants must provide information relevant to the required experience for this position. Answer all questions and completely summarize your experience including technical and managerial responsibilities and any special training, skills and qualifications for each position you have held in the employment history section of application.
All fields on the application must be filled-in completely. This includes, but is not limited to, previous salary, previous supervisor, and reason for leaving previous position.
Applicants selected for an interview will be required to complete an in-basket exercise.
This position is eligible for Telework. Th e funding for this position will expire in August of 2025 unless additional funding becomes available .
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.
Salary Information, Pre-employment Checks, and Work Eligibility:
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