Posting Description
IT SUPPORT SPECIALIST , Information Systems and Technology (IS&T), to ensure the development and maintenance of collaborative relationships with cross-functional IS&T teams, and departments, labs, centers, and institutes (DLCIs) across MIT; serve as an ambassador to the greater MIT community by providing excellent customer service for escalated matters, while also working toward the future goal of providing consulting services to DLCs; provide proactive and effective technical support to a diverse customer base, delivering solutions to technical and non-technical users while supporting a wide range of technology and services including but not limited to, managing the hardware lifecycle, utilizing endpoint management for reporting and critical updates, and providing next-level technical support to end-users.
Find a full job description here .
Job Requirements
REQUIRED : Bachelor's degree or equivalent; a minimum of two years of relevant experience in IT support, Information Systems, Computer Science, or another related field; experience diagnosing/resolving problems in Mac, Windows, iOS and Android platforms across their software, hardware, and managed service product lines; solid diagnostic skills and working knowledge of current technology; demonstrated experience with common IT ticket platforms, preferably ServiceNow; ability to adapt and pivot priorities in a fast-paced environment; support and assist team members to meet goals and deadlines; and customer service oriented with excellent verbal and written communication skills. PREFERRED : Exposure to EndPoint tools (e.g., Jamf, MECM, Intune, etc.); and experience working in a higher education setting. Job #24842-6
Starting salary range: $70,000 - $80,000.
Fully remote position.
2/7/2025
...Anticipated hourly range: $20.08 per hour - $21.40 per hour based on experience (includes shift differential) Bonus eligible: No Benefits: Paid time off in compliance with applicable laws Application window anticipated to close: 3/23/2025 *if interested in opportunity...
...Network Analyst/System Administrator II Job Description TNOC personnel provide Tier I customer service support to US ARMY INSCOM customers. Actively monitor network and terminal operations to ensure connectivity and availability. Monitor network data traffic patterns...
Job Summary:RK Auto is seeking a reliable and customer service-oriented individual to join our team as an Auto Parts Delivery Driver at our family-owned Virginia Beach location. In this role, you will be responsible for delivering auto parts to our customers in a timely...
Founded in Tampa, Florida, i9 Sports is the nations first and largest youth sports league franchise business in the United States with... ...soccer, and baseball. With our focus on fun, safety, convenience and good sportsmanship, i9 Sports is reinventing the youth sports...
Savannah, Georgia Pulmonary / Critical Care Join established financially stable private group looking for a physician due to growth. Competitive compensation plus partnership track offered.