Job Description

Job Title: Event Staffing Manager.

Department: Event Resources.

Status: Full Time.

Job Summary:
The position of Event Staffing Manager reports to the Director of Event Resources. Serves as a primary point of contact for the Scheduling Department and outside labor agencies with respect to ordering services, requesting, and managing purchase orders, reconciliation of hours worked, and tracking invoices and payments.

Responsibilities:

• Recruit, train, and manage the Associate Support team.
• Own and manage ABI Database.
• Reconcile contracts to ensure ABI reflects most current contracts in POR.
• Serves as a primary point of contact for groups.
• Make sure all paperwork is up to date (COI, W9, Service Agreement) for groups.
• Send out labor requests as needed and create PO’s reflecting labor request.
• Reconcile groups hours after each event.
• Collect invoices and update purchase orders.
• Create and maintain data in ABI including employee numbers, groups, etc.
• Create and manage group badges.
• Review and fill schedules to ensure that staffing levels are met.
• Accurately reconcile post-event payroll.
• Track and enter sign-in sheet.
• Investigate and enter payroll discrepancies.
• Monitor timesheet edits and makes sure these are corrected in a timely manner.
• Responsible for the communication plan in ABI.
• Manage Monthly Availability Schedule.
• Draft and send weekly update emails.
• Perform other duties as assigned.

Requirements: 

• ABI knowledge is a plus.
• Must be organized, detail orientated, possess strong communication skills, and have excellent interpersonal skills.
• Must have a working knowledge of all Microsoft Office programs.
• Ability to work independently and contribute to a team environment.
• Ability to manage and complete multiple assignments at the same time with great attention to detail and a positive attitude.
• Ability to manage conflicts and drive resolutions.
• Strong problem-solving skills with the ability to think quickly on feet.
• Must have strong people-focused element to this role by liaising with staff agencies, employees, and clients.
• Problem-solving and creativity.
• Experience of working in a busy, high pressured environment.
• Excellent oral and written communication skills.
• Pro-active and show initiative.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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