Job Description

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Let's make a difference in the lives of Californians  - come join us at EDDNext!

Primarily a remote workforce, we currently function as a hybrid-telework team which requires our members to report in-office for 5 consecutive days per month.

What are we doing? EDDNext is enhancing the way we deliver services to better serve California's diverse communities.

Here in the Unemployment Insurance (UI) Branch, we are seeking motivated individuals with top-notch analytical, communication, and organizational skills, who value an empowering work environment. This is a great opportunity if you are looking to be part of a dynamic, high-profile business team.

We're responsible for the modernization of business systems and processes for UI. As an analyst in the System Interfaces Unit, you will complete a variety of complex analytical staff assignments, largely related to the EDDNext project portfolio. You will collaborate with team members, subject matter experts (SME), and other branches and vendors to develop and analyze operational and technological business processes to strategically address, improve, and implement new initiatives and enhancements to ensure seamless interoperability between system interfaces. You will analyze, evaluate, and make recommendations to support the future state requirements, design, development, and implementation of a new, interoperable system for the EDD. You will also participate in various project workgroups developing and supporting the implementation of innovative solutions to address regulatory, policy, and process enhancements across the Department.

EDDNext is a major transformation from "how we've always done things." So, you'll need to be flexible and comfortable in an evolving, startup environment with a lot of change.

We value commitment to outstanding service, teamwork, integrity, communication, and a healthy work/life balance. To view the full duties and responsibilities, please see the "position statement" linked to this advertisement.

Telework is currently available; however, employees are required to report to the assigned headquarters in Sacramento, five (5) consecutive days per month. California Government Code Section 14200 requires employees to reside in California to telecommute. Travel and/or accommodation expenses to and from the assigned headquarters are the responsibility of the employee.

Positions exist at EDD Central Office is located in downtown Sacramento.
Downtown, near Light Rail

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment 

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

Associate Governmental Program Analyst Bulletin

Staff Services Analyst Bulletin

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/1/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Employment Development Department

Mail In Address

Attn: Job Control # 463822

Human Resource Services Division, MIC 54

PO Box 826880

Sacramento , CA 94280-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Employment Development Department

Drop Off Address

Attn: Job Control # 463822

EDD/Human Resource Services Division (6th floor solar)

722 Capitol Mall

Sacramento , CA 95814

08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is Required.
  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website,  , and the CalPERS website,  .

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website:

Hiring Unit Contact:
Hoiyin Tsui
(562) 332-0120
Hoiyin.Tsui@edd.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 654-8434
Accessibility@edd.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing.  The SOQ is not a resume or cover letter.

A "Statement of Qualifications" must be submitted with your application.

Don't worry – a Statement of Qualifications is just a short, organized paper that answers the three questions listed below. Great Statements of Qualifications provide real-life examples to illustrate and support each point. You'll upload your Statement of Qualifications at the end of the application process.

If you don't submit a Statement of Qualification, or if you don't follow all of the instructions below, we'll consider it incomplete and will remove you from further consideration in the hiring process. So, please, double check your work!

Instructions:
- Answer the three questions below
- Include your name in the top right corner
- Number each answer in order
- Include your relevant experience, training, and/or education
- Do not exceed two pages
- Use Arial or Aptos 12 pt font

Questions:

1. What is your personal definition of an analyst? Explain why you would make a good analyst.
2. Describe a project where you used Project management principles to design and/or implement a system interface. Specifically, what system did you work with and which other systems did it interface with?
3. Have you worked on projects as part of a team? Share what good teamwork means to you.
   

We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities.

Résumés and/or cover letters DO NOT take the place of the SOQ. Applications received without an SOQ or SOQs that do not include a response to both statements above may not receive further consideration and may be excluded from the hiring process.

Job Tags

Permanent employment, Full time, Remote job, Flexible hours,

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